Last Updated: 29 April 2025

PART I: TERMS OF SERVICE

Please read these Terms of Service (“Terms”) carefully before using the DimTax website and services operated by DimTax (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.

1. Accounts

When you create an account with us, you must provide accurate, complete, and up-to-date information. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

2. Service Description

DimTax provides tax optimization analysis and recommendations based on information provided by users. While we strive to provide accurate and up-to-date information, we do not guarantee the completeness, reliability, or accuracy of this information.

Tax laws and regulations change frequently, and their application can vary widely based on specific circumstances. The information provided through our Service is intended as general guidance only and should not be relied upon as legal, accounting, or tax advice.

3. User Responsibilities

You are solely responsible for:

• The accuracy and completeness of information you provide
• Verifying the applicability of any tax strategies to your specific situation
• Implementing tax strategies in compliance with all applicable laws
• Filing accurate tax returns with appropriate authorities
• Maintaining records required by tax authorities

4. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of DimTax and its licensors. The Service is protected by copyright, trademark, and other laws of Hong Kong and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of DimTax.

5. User Content

You retain all rights to any content you submit, post, or display on or through the Service. By submitting, posting, or displaying content on or through the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate, and distribute your content in any existing or future media.

6. Payment Terms

6.1 Subscription Fees

• All subscription fees are billed in Hong Kong Dollars (HKD)
• Payment is processed securely through Stripe payment processing
• Subscription fees are non-refundable except as required by law

6.2 Billing Cycle

• Subscriptions are billed on a recurring basis (monthly or annually)
• You will be billed in advance on a recurring basis, depending on the billing cycle you select
• We reserve the right to change the billing cycle with appropriate notice

6.3 Cancellation

• You may cancel your subscription at any time through your account settings
• Cancellations will take effect at the end of the current billing period
• No refunds will be provided for partial billing periods

7. Limitation of Liability

In no event shall DimTax, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the Service
• Any conduct or content of any third party on the Service
• Any content obtained from the Service
• Unauthorized access, use, or alteration of your transmissions or content

8. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied.

We do not guarantee that the results obtained from using our Service will be accurate or reliable, or that any tax savings strategies identified will be applicable or beneficial in your specific situation.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms on this page.

PART II: PRIVACY POLICY

This Privacy Policy describes how we collect, use, and disclose your information when you use the DimTax service. We are committed to protecting your personal data and complying with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.

1. Information We Collect

1.1 Personal Data
We collect personal data that you provide directly to us, including:

• Contact information (name, email address, phone number)
• Account credentials (username and password)
• Financial information (income details, investment information, expense records)
• Tax identification numbers and documentation
• Payment information (processed securely through Stripe)

1.2 Usage Data
We automatically collect usage data when you access our Service, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Referring websites
• Operating system
• Time and date of your visit

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

1.3.1 Types of Cookies Used

• Essential cookies: Necessary for the functioning of our website
• Preference cookies: Enable the website to remember your preferences
• Analytics cookies: Help us understand how visitors interact with our website
• Advertising cookies: Used by Google AdSense and other advertising partners to serve personalized advertisements

1.3.2 Third-Party Cookies

Google AdSense and other advertising partners may use cookies, web beacons, and similar technologies to collect or receive information from our website and elsewhere on the internet to provide measurement services and target ads. You can opt out of the collection and use of information for ad targeting by visiting Google’s Ad Settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our Service
• Analyzing your financial situation to recommend tax optimization strategies
• Processing payments and subscriptions
• Communicating with you about your account or transactions
• Sending important notices and updates
• Improving and personalizing our Service
• Responding to your comments, questions, and requests
• Monitoring usage patterns and analyzing trends

3. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy or to comply with our legal obligations. When we no longer need to use your data, we will securely delete or anonymize it.

For tax-related data, we generally retain information for at least 7 years to comply with tax record-keeping requirements.

4. Disclosure of Your Information

We may disclose your personal information in the following situations:

4.1 Service Providers
We may share your information with third-party vendors, service providers, and contractors who perform services for us, such as payment processing, data analysis, email delivery, hosting services, and customer service.

4.2 Business Transfers
If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.

4.3 Legal Requirements
We may disclose your information when required by law, such as in response to a court order, subpoena, or other legal process.

4.4 With Your Consent
We may share your information with third parties when you have given us your consent to do so.

5. Data Security

We have implemented appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Your financial and tax information is encrypted during transmission and at rest. We use industry-standard SSL technology to ensure secure data transmission.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Under Hong Kong’s Personal Data (Privacy) Ordinance, you have certain rights regarding your personal data:

• The right to access personal data we hold about you
• The right to request correction of inaccurate personal data
• The right to request deletion of your personal data (subject to legal requirements)
• The right to withdraw consent
• The right to object to processing of your personal data
• The right to data portability

7. Third-Party Services

7.1 Payment Processing
We use Stripe for payment processing. When you make a payment, your payment information is processed directly by Stripe. We do not store your full credit card details on our servers. Please review Stripe’s privacy policy for more information on how they handle your data.

7.2 Google AdSense
We use Google AdSense to show advertisements on our Service. Google AdSense uses cookies to serve ads based on your prior visits to our website or other websites. You can opt out of personalized advertising by visiting Google’s Ad Settings.

7.3 Analytics
We use analytics services to help analyze how users use our Service. These services use cookies to collect information such as how often users visit our site and what pages they visit. We use this information solely to improve our Service.

8. Children’s Privacy

Our Service is not directed to anyone under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

9. International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of Hong Kong where data protection laws may differ from those in your jurisdiction.

If you are located outside Hong Kong and choose to provide information to us, please note that we transfer the data to Hong Kong and process it there.
By providing your personal data, you consent to this transfer, storage, and processing.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.